S01 E09 with Nikki Smith CAT(C) - The Ripple Effect of a Referral
In this episode, Ashley and Nikki discuss Referrals. We talk about how word of mouth is truly the bread & butter of a business, how a referral can have a ripple effect turning into a referral chain & a network. We get into the scarcity mindset and the importance of inter-professional referrals and and the we finish off with two action items that you can do today to get started on your referral chain.
Nikki Smith is a Certified Athletic Therapist, owner, and founder of Revolution Rehab Inc. – a mixed therapy, physical rehab clinic in Winnipeg. Nikki has been practicing Athletic Therapy since 2014 and created Revolution in late 2016 to support other rehab professionals.
She frequently mentors student therapists on Athletic Therapy and the business side of the industry.
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